Thursday, April 7, 2011

AHDI Series: "Let's Talk About...Quality from a Patient's Perspective"

The latest in a series of open letters to the medical transcription industry, entitled, "Let's Talk About...Quality," has been authored by Susan Lucci, RHIT, CMT, AHDI-F, and Kristin Hagen, CPHIT, CPEHR, CPHIE, AHDI-F. In this article, Susan and Kristin approach the topic of quality from the patient's perspective, in the context of the push toward electronic health records and greater patient participation in the healthcare delivery process. They point out the value of the Healthcare Documentation Quality Assessment and Management Best Practices Tool Kit, developed jointly by AHDI, CDIA, and AHIMA, in helping to promote quality in healthcare documentation. The authors also point out that even though it may seem that quality is of lesser value than pricing to some clients, the importance of accurate medical records is of great concern to consumers of healthcare services. Furthermore, as experts in the field of healthcare documentation, medical transcriptionists bring added value to the documentation process.


"Let's Talk About...Quality" is the second in a series of four articles specifically intended to lead in to an online AHDI Town Hall meeting on the topic of "The Value of Association" to be held Tuesday, April 19 at 4 p.m. Pacific/7 p.m. Eastern, hosted by Barb Marques and Ava George.

--Jay Vance
AHDI Lounge Moderator

1 comment:

  1. Awesome article. I take my job as a medical transcriptionist very seriously and always, always do my best to produce an accurate record. I would always want the same for me and my loved ones. It is so very important.

    ReplyDelete